🔄 Cancellation & Refund Policy – DCS Infotech
Thank you for shopping with DCS Infotech through our online store rubox.dcsithub.com.
We value your trust and aim to provide you with the best possible products and services.
Please read our Cancellation and Refund Policy carefully before making a purchase.
📦 Order Cancellation
- Orders can be cancelled before dispatch by contacting us at 9336907366 or dcsithub@gmail.com.
- Once the product has been dispatched or shipped, the order cannot be cancelled.
- In rare cases where a product is unavailable or delayed, we may cancel the order and issue a full refund.
💰 Refund Policy
Refunds are applicable in the following situations:
- You received a defective or damaged product.
- You received a wrong product not matching your order.
- Your order was cancelled before dispatch by you or DCS Infotech.
Refunds will be processed to your original payment method (via Razorpay or your chosen mode) within 7–10 working days after inspection and approval.
🚚 Returns & Replacement
- Products must be returned in original condition with all accessories, packaging, and invoice.
- Used or physically damaged items will not be accepted for return.
- The return request must be raised within 48 hours of delivery.
- Replacement is subject to stock availability.
⚙️ Non-Refundable Items
- Software, licenses, or digital products once delivered
- Items purchased during clearance or special promotions
- Products damaged due to misuse, mishandling, or unauthorized repair
🏠 Return Address
DCS Infotech
Flat No. 203, Block-1, Rajshree Apartments,
Sidhgiribagh, Varanasi – 221010, Uttar Pradesh
📞 9336907366 | ✉️ dcsithub@gmail.com
⚖️ Policy Updates
DCS Infotech reserves the right to modify or update this policy without prior notice.
Changes will be effective once updated on rubox.dcsithub.com and dcsithub.com.